Privacy Policy

1. Information We Collect

When you use Naam Jaap, we may collect the information you provide directly, including your name, mobile number, password, and optionally your email address, city, country, profile photo, and bio.

We also collect devotional activity data needed to operate the app, such as personal jaap sessions, counts, diary entries, reminders, group memberships, Akhand Jaap participation, leaderboards, invitations, guided audio usage, support tickets, and media you choose to upload.

Basic technical and security information may also be collected, such as authentication tokens, device or app usage logs, IP address, and error records generated while protecting the service.

2. How We Use Information

• To create and secure user accounts, including OTP verification for mobile number sign-in.
• To save chanting progress, reminders, preferences, and participation history across devices.
• To enable features such as personal jaap, group jaap, Akhand Jaap, leaderboards, and support.
• To communicate service messages, verification codes, updates, and support responses.
• To monitor abuse, prevent fraud, improve stability, and maintain app performance.

3. When We Share Information

We do not sell your personal information. We may share limited information only in the following cases:

• With service providers who help us operate hosting, SMS delivery, media storage, analytics, or support workflows.
• With other users when you intentionally join shared experiences such as group jaap, participation lists, invites, or leaderboards.
• When required by law, regulation, legal process, or to protect the safety, rights, and integrity of users and the service.
• As part of a business transfer if the app or service is reorganized, merged, or transferred.

4. Data Retention

We keep information for as long as it is reasonably necessary to provide the service, maintain devotional records you expect to access, comply with legal obligations, resolve disputes, and enforce our terms. Some backup or security logs may remain for a limited period even after account deletion or deactivation.

5. Security

We use reasonable technical and organizational safeguards to protect account and usage data. However, no internet or storage system can be guaranteed to be completely secure, so users should also protect their passwords, OTPs, and device access.

6. Your Choices

• You may update profile details and app preferences from within the app where those controls are available.
• You may disable notifications or reminders using app settings or your device settings.
• You may stop using the app at any time and may request account-related help through the in-app support feature.

7. Children's Privacy

Naam Jaap is not intended for children under the age required by applicable law to provide their own consent. If you believe a child has submitted personal information without appropriate permission, please contact us so we can review and take suitable action.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we may revise the date above and may provide additional notice through the app or website when appropriate.

9. Contact Us

For privacy questions or requests related to Naam Jaap, please contact us through the support feature in the mobile app or through our official website at https://www.naamjaapyatra.com.